ISO 9001 est une norme reconnue à l’échelle internationale pour le système de gestion de la qualité.

Notre enregistrement ISO 9001 nous permet d’offrir de manière efficace une qualité supérieure de produits ayant pour résultat de maximiser la satisfaction de la clientèle.

Le client est toujours au coeur de tout ce que nous faisons.

ISO 14001 est une norme reconnue à l’échelle internationale ciblant le système de gestion environnementale.

Cette norme vise à réduire les répercussions néfastes sur l’environnement.

Cette certification offre à nos clients l’assurance que nous aspirons à fournir un service à la clientèle de qualité supérieure, et que nous prenons les mesures nécessaires pour réduire les répercussions néfastes découlant de nos activités sur l’environnement.

Staples ProfessionnelMC détient un certificat de reconnaissance (COR) d’Edmonton (Alberta), de Darmouth (Nouvelle-Écosse) et de St John’s (Terre-Neuve).

Le programme de certificat de reconnaissance (COR) est un programme d’accréditation en matière de santé et de sécurité au travail qui s’assure que le programme de sécurité et de santé d’un employeur est pleinement mis en oeuvre conformément aux normes nationales.

Le certificat a pour objectif de fournir un système de gestion de santé et de sécurité efficace aux employeurs de l’industrie pour réduire le nombre d’incidents, d’accidents et de blessures, ainsi que les coûts humains et financiers qui en découlent.

Staples Professionnel détient une licence d’établissement pour les instruments médicaux de Santé Canada qui lui permet de vendre des produits de santé et instruments médicaux réglementés.

Grâce à cette certification, nos clients ont l’assurance que les instruments médicaux et la vaste gamme de produits de premiers soins offerts respectent et surpassent les exigences en matière de sécurité énoncées dans le règlement sur les instruments médicaux.

Nous permettons aux clients de mesurer facilement l’incidence de leur initiative en matière de durabilité au moyen de rapports clairs et détaillés et de revues d’affaires régulières.

Nos rapports sur l’environnement comportent plusieurs avantages, en voici quelques-uns :
• dépenses en produits écologiques, y compris les produits faits à partir de matières recyclées et les produits certifiés par le FSC;
• suivi de la taille moyenne des commandes et des commandes de moins de 50 $;
• outil offrant l’option de choisir des produits de remplacement écologiques pour aider les clients à opter pour des choix écoresponsables.

Since 2013, Staples Professional Canada and Staples Canada have partnered with Bullfrog Power to support clean, renewable electricity. Staples Canada is one of the leading supporters of renewable energy through Bullfrog Power in Canada, choosing clean, renewable electricity for two head office buildings, Staples Professional e-commerce services and data centres, all Staples Canada Copy & Print production centres, Solution Shop locations, and Studio Locations. The partnership is part of our long-term commitment to having a positive impact on its customers, associates, and the planet.

Energy is a key priority in Staples’ corporate social responsibility strategy, complementing our sustainable product sourcing, internal operations, and our comprehensive recycling programs provided to customers. Bullfrog Power’s green electricity comes from a blend of wind and low-impact hydro power sourced from new Canadian renewable energy facilities.

Choosing renewable energy ensures our business is operating in an environmentally accountable manner and it helps reduces the negative impact of our operations in the communities we serve.

Staples Professional / Bullfrog Partnership Update

Through this partnership with Bullfrog Power, Bullfrog will inject clean, renewable electricity onto the grid to match the amount of energy these facilities use on an annual basis. Our partnership with Bullfrog demonstrates our commitment to reducing our environmental impact and aligns with our ISO 14001 Corporate Registration.

Below is an infographic on our cumulative green energy purchase over the course of our partnership with Bullfrog to date along with the emissions reductions associated with this and some equivalencies to help illustrate what they mean.

Due to our national network of facilities and coast-to-coast delivery, the environmental impact of our operations stands as one of the key areas of focus for our Environmental Management System (EMS). To diminish the environmental effects of transportation/delivery, we utilize transportation management software to optimize routing, significantly reducing the number of kilometers we drive annually and the associated carbon emissions. Staples Professional has made significant improvements over the past decade and looks to continue these improvements into the future.

Be Part of the Solution! Fifty Green reduces the environmental cost of ordering.
As a global company Staples Professional takes our social responsibility and the environment seriously. We believe that we have a responsibility larger than profit maximization and job creation – to minimize the negative effects of our operations and strive to impact positively on the environment. Order delivery is a significant source of the environmental impact of our operations, releasing, among other toxic chemicals, Nitrogen Dioxide. Our Fifty Green program encourages you, our customers, to help reduce the impact on the environment by reducing the number of deliveries to your location through combining orders that in turn improves our operational efficiencies. This allows for better service and competitive prices for you, while also reducing packaging and toxic gas emissions, so it is beneficial for the environment.
We have two options to assist our customers in reducing their environmental impact.
1) The Fifty Green Charge will encourage you to combine your orders. Should your order remain less than $50 we will add a charge of $5.99 to the order. A portion of the order charge will be donated to Tree Canada to help plant trees in local communities across Canada to offset the environmental impact. Each fee collected helps buy a tree. The benefits include the ability to continue to create orders less than $50 with the assurance that the impact of small orders is being reduced.
2) Fifty Green Accelerator encourages you to combine your orders to reach a minimum of $50. Should your order remain less than $50 we will save the order to allow you time to determine additional items you would like to purchase. You can use www.eway.ca at any time to complete your selections, alternatively you can contact our customer care department or we will be happy to follow up with you. The benefits of this program include no additional delivery charges and ecologically sound purchasing practices.
What does it mean for you? Regardless of how you participate in Fifty Green, if your order size is above $50, there is no impact to you – you will continue to receive all of the great products that you have come to expect from Staples Professional. You will also have the knowledge that you have played an active role in helping us reduce our operational costs, to maintain competitive pricing AND reduced the impact on the environment. Additional delivery charges, order minimums, or handling charges may apply for deliveries outside local areas and for select products.
Talk to your Staples Professional account representative to find out more!

Staples Professional is proud to declare we are an Ultimate Sponsor of Tree Canada with lifetime donations of over $1,000,000 and more than 200,000 tree plantings since 2008. Tree Canada is a not-for-profit charitable organization established to encourage Canadians to plant and care for trees in urban and rural environments. The organization engages Canadian companies, government agencies and individuals to support the planting of trees, the greening of schoolyards, and other efforts to sensitize Canadians to the benefits of planting and maintaining trees. To date, more than 80 million trees have been planted, more than 550 schoolyards have been greened, and Tree Canada has organized 8 national urban forestry conferences.

Today, the most important aspect of the urban forest is clearly energy conservation and carbon dioxide absorption. Urban trees reduces CO2 by directly removing carbon. You need about 500 full-sized trees to absorb the carbon dioxide produced by a typical car driven (20,000 km/year) By planting in your neighbourhoods, schoolyards, parks and in the countryside, Tree Canada leaves a living, breathing legacy for generations to come. Please visit Treecanada.ca for more details

At Staples Professional we look to continually improve upon our regular process and identify areas we can reduce waste. Excess packaging — whether for individual products or in our shipments to customers — wastes resources, impacts our business costs, and burdens our customers with packaging waste that they then have to dispose of or recycle. To mitigate these impacts, we’ve made efforts to eliminate unnecessary packaging throughout our supply chain, including:

o Each and every order is packaged to size. All product dimensions are placed in our system as the order is assembled the exact box is chosen for your order. This reduces unnecessary boxes being used and a small item being placed in an oversized box.
o Reducing the base weight of our Staples® brand case paper packaging, saving more than $8 million and reducing cardboard use by 880,000 pounds without impacting product damage rates.

Staples calls on suppliers to compete not only in terms of product quality, cost and features, but in finding innovative solutions for product manufacturing, packaging, and distribution which reduce impacts on the planet.